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Salesforce support to maintain & optimize your implementation

Expert salesforce support to compliment and extend your internal resources

SALESFORCE ENHANCEMENTS

Rapid implementation of functional salesforce changes.

Extend your system through regular mini-projects that focus on specific areas.

Get guidance on the features within each new salesforce release.

ADMINISTRATOR SUPPORT

Go-to support for salesforce system administration.

Access certified salesforce support for day-to-day changes and adjustments.

User our support servcies to maintain and improve your salesforce data quality.

DEVELOPER SUPPORT

Ongoing access to salesforce developer support.

On-demand programming to support the mini projects that enhance your system.

Troubleshoot issues that would otherwise impact users or delay internal projects.

 

SALESFORCE USER SUPPORT

Training and support for business end users.

Increase user adoption and ensure business teams embrace salesforce.

Create the reports and dashboards needed to drive the business forward.

 

Customer Story

Based in central London, ILX is a global provider of project management training courses and exams.

The company delivers an extensive range of classroom and e-learning programmes that lead candidates to certifications in Prince II, MSP, PMP, APM other other project management qualifications. 

“We manage our business extensively on salesforce,” says Operations Director, Paul Fegan. “We have business people in Europe, North America and the Middle East that use salesforce for sales, marketing, operations and training fulfilment.

“So it’s imperative that we have ongoing support for the system. I’m delighted to say we’ve relied upon The Gary Smith Partnership for over 5 years for both day-to-day support and a programme of continuous salesforce development. We value their technical support – but also the fact that they’ve developed a deep understanding of our business.

“Gary and the team have also helped us integrate with our accounting system and back-office solution we use for training management. That’s on top of the great job they’ve done deploying the salesforce Sales and Service Clouds to our teams”.

 

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