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How to cancel your subscription to a GSP app

The way to cancel your subscription depends upon whether you purchased the app via the AppExchange, or direct from GSP.

To cancel a subscription purchased via the AppExchange:

  • Log into the AppExchange using your usual Salesforce credentials.
  • Click your avatar in the top right corner.
  • Select My Installs and Subscriptions.
  • Select Cancel Subscription.

To cancel a subscription purchased directly from GSP, please get in touch with our support team on our Contact Us page.

Remember, you must cancel a direct subscription more than 14 days before the renewal date.

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